Regional ICT Coordinator, Moscow

Organization:UNAIDS

Website:  UNAIDS

Title: Regional ICT Coordinator, Moscow 

Location: Moscow, Russia

Compensation: $55,259, plus other benefits

Description:
Reporting to the Operations Officer for the day-to-day activities, and with a direct functional reporting line to Coordinator Field IT Services (IRT/FIT) in all IT matters, the Regional Information and Communications Technology (ICT) Coordinator provides network, email, and security management and monitoring for the Regional Support Team (RST) and countries in the region. The Regional ICT Coordinator's primary responsibility is to ensure that global UNAIDS Secretariat standards are applied and coordinates directly with IT in Geneva to provide effective services and support, particularly in the domain of network management, server management and connectivity. As the primary IT officer of the region, the Regional ICT Coordinator must also coordinate for the RST and the countries in the region:
a. the systems analysis and development activities of the region (with IRT in Geneva)
b. IT support services (with UNAIDS Cosponsors)
c. Desktop and desktop software maintenance (with IRT in Geneva)
The Regional ICT Coordinator provides the critical link between users needs for support in the RST and IT services for the countries that facilitates the work of all staff in the region.
Main tasks and Responsibilities of the Position: Network and Desktop Management:
1. Coordinate with IT Geneva for global network architecture design
2. Perform network and server administration for uninterrupted systems operation
3. Ensure that network and data security is established according to UNAIDS standards and maintained, by direct coordination with Geneva IT unit;
4. Provide technical support to users in the RST and the countries in the region on network administration solutions involving systems, hardware, software and security
5. Manage e-mail services for the RST and countries for the region, including anti-spam
6. Manage inventories, upgrades and disposal for all desktop tools (hardware and software) according to manufacturers and UNAIDS IT policy standards
7. Apply global procurement standards to make procurement recommendations for country offices in the region and document and maintain a set of regional standards
8. Provide local desktop/network test environment for software requiring global roll-out

Systems Analysis:
1. In coordination with IT Geneva and other RSTs, partner with colleagues to explore requirements, assess functionality of IT systems and recommend optimal solutions
2. Assess utility of off-the-shelf products and creation of internal systems within context of UNAIDS IT strategy and individual user needs, recommending appropriate usage
3. Contribute to and ensure the rollout of global UNAIDS development standards

Management, coordination and oversight:
1. Manage outsourcing, monitor vendor performance, recommend necessary action to RST and Geneva IT on satisfactory completion of IT-related contracts, deliverables and of financial transactions (payments and necessary record keeping)
2. Work with Cosponsors and ICT service providers to ensure high-quality user support
3. Maintain and update regional map of IT information and contacts and contribute to global database of UNAIDS IT infrastructure
4. Provide advice as to possible alternatives and more cost effective solutions
5. Provide IT training to RST users on standard software as well as on a regular basis updating users on new features and coordinate training delivery with IT Geneva
6. Contribute to a positive attitude among staff toward technology utilization.

Qualifications:
Education:
Essential: A first university degree in Information Systems, Information Technology, Computer Science, Electronics Engineering or related field, or equivalent training.
Desirable: A Cisco certification and/or MCSE certification is an asset

Experience:
Essential: At least 3-5 years hands-on experience managing a large LAN or WAN topologies and within this experience 2 years' experience with VPN technologies and WLAN equipment and protocols.
Desirable: At least 2 years of experience with Microsoft Active Directory and Exchange email system and some experience in systems analyses and software development.
- Experience with VoIP and IP telephony protocols.
- Experience with direct and support contact with users at junior to senior levels required and training and presentation skills experience.

To Apply: Apply here by October 8, 2010


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