Regional FLEXCUBE Support Officer - Eurasia

Organization: FINCA International 

Website: FINCA

Title: Regional FLEXCUBE Support Officer - Eurasia

Location: Georgia

Compensation: Not Listed

Description:

FINCA is currently looking for a Regional FLEXCUBE Support Officer (RFSO) - Eurasia, to be based in Georgia. As an important part of the strategic transformation program FINCA implements the unified retail core banking application - Oracle FLEXCUBE Retail in all affiliates. A Regional IT team is currently being formed to provide Oracle FLEXCUBE Retail implementation as well as further support for FINCA’s affiliates in Eurasia (Armenia, Azerbaijan, Georgia, Kosovo, Kyrgyzstan, Russia, and Tajikistan). The RFSO is an integral part of the regional IT team.

The RFSO performs daily maintenance activities to secure required service level of Oracle FLEXCUBE instances within the Eurasia’s regional network of FINCA affiliates, and reports to the Senior Regional FLEXCUBE Administrator. The RFSO is responsible for:

-Ad-hoc analysis of issues reported by affiliates’ help-desks,
- Testing of updates and corrections to core banking application software;
- Deployment and documenting of patches, scripts, fixes and updates to the application;

- Performing daily operations: day and period closure procedures, backups etc;
- Monitoring of core banking application production and supporting environments.  

Qualifications:
- Strong commitment with the social mission of FINCA.
- Bachelor’s or Master’s degree in technical or economic sciences;
- Over 3 years of experience in software applications support;
- Over 3 years of experience in PL/SQL;
- Experience of work in banking area desired;
- Good knowledge in relational databases;
- Basic knowledge in Unix/Linux family operation systems;
- Good knowledge of Oracle database desired;
- Good knowledge in Windows and Unix/Linux family operation systems desired;
- Knowledge of incident and problem management processes desired;
- Experience of work in help desk teams desired.
- Technical writing and documentation skills;
- Fluent English and Russian.  

 
To Apply: Apply here