Organization: Social Security Administration
Website: SSA
Title: Social Insurance Specialist
Location: Springfield, MA
Salary: $34,513 - 42,751 plus federal benefits
Description:
Social Insurance Specialists (Claims Representatives) contribute to the Agency's mission through direct and personal service to the public. This includes communicating with customers about their rights under the Social Security laws, gathering facts and evidence to establish eligibility for benefits, making critical decisions to determine the amount of benefits paid to individuals, and using state-of-the-art computer technology to access and update information about claims.
Claims Representatives (CR) provide assistance to the public in person, by mail and by phone, to establish eligibility for Social Security benefits. They conduct interviews and work with claimants to determine their eligibility for payment, file for administrative appeals, process claims and authorize them for payment, provide referral services, and identify and investigate potential program abuse. This position requires bilingual ability in Russian and English.
Qualifications:
For GS-5: Requires 3 years of progressively responsible general experience, one of which is equivalent to the GS-4 level, that demonstrates the ability to: analyze problems to identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; and communicate effectively orally and in writing; OR a bachelors degree; OR 120 credits towards the completion of a bachelor's degree; OR a combination of college education beyond the first 60 credits/90 quarter hours and the general experience described above.
For GS-7: Requires 1 year of specialized experience equivalent to the GS-5 level providing customer assistance to individuals filing claims applications; or processing, authorizing, or reconsidering claims; explaining programs to the general public and providing information through the media; or evaluating policies, procedures and guidelines; OR a bachelor's degree in a related field with Superior Academic Achievement OR 1 full year of graduate education in a related field (e.g., Business Administration, Public Administration, and Social Work); OR a combination of graduate level education and the specialized experience described above.
To Apply: Apply Here by April 27, 2010
Thursday, April 22, 2010
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